As your technology enabler, it is our privilege to keep you online and productive while every South African honours the national plan to slow the spread of the Coronavirus.
From the beginning of March, we at Geek Managed Services have been lucky to have kept our good health by practising social distancing and enhanced hygiene measures at the office. Our call-outs were handled remotely where possible, and we undertook extra precautions when working with clients in-person.
For the duration of the national lockdown, our team is fully equipped to work from home and to complete all requests that can be actioned remotely.
Here is some additional information for your awareness:
Geek HQ
Whilst our offices will be closed for the duration of the Lockdown, we will be contactable on our normal office line which is routed to our team's phones.
Support
Telephonic: When you call us on 08 6000 4335 or 031 566 8080, our call system will route you to the next available person. If our lines are busy, this process might take up to a minute.
App: Our mobile app remains the quickest way to interact with us. Simply send us a message in the ‘Contact Us’ conversation and we’ll talk to you directly.
Email: Our team will respond to your email requests to support@geekms.co.za as per usual.
Moving to Cloud
To make sure your team can work on your systems remotely, you may want to prioritise Cloud projects such as:
Microsoft Teams implementation so that your staff can collaborate from home
Microsoft Office 365, so that you can receive your email on any device
Moving your on-prem Pastel server to the cloud so that your finance staff can process work from home.
If you would like to move any of your services to the cloud, contact us at sales@geekms.co.za.
Hardware
If you require additional laptops or even accessories such as keyboards, mouse or adaptors, please check our Tech Store or email sales@geekms.co.za. If we have stock of what you need, we can arrange safe delivery.
Connectivity
During lockdown, installation teams will not be available for new Fibre or ADSL connections, and new mobile internet solutions like LTE seem to also be impacted.
We wish you and your loved ones well during this period, and we look forward to seeing you again.
For further information, please feel free to connect with Selina Naidu:
086 000 4335
selina@geekms.co.za
